Post-booking is your secret weapon. From thank-you pages to loyalty upsells, we show how to plant the seed of return.
Guest decisions are emotional. Good web design nudges the right emotions — urgency, trust, desire. Here’s the breakdown.
A booking engine is the heart of e-commerce for hotels. But don’t expect it to do everything. Here’s what to look for — and what to add.
Every time a guest books through an online travel agency (OTA), your hotel loses 15–25% of that reservation’s value to commission fees.